Legal
Privacy Policy
Last Updated: June 6, 2026
LIBUSUN ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website libusun.com (the "Site") or interact with our services.
Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, email address, and phone number when you submit contact forms or request samples
- Company name and role (for trade inquiries)
- Project details and messages you send to us
- Any other information you voluntarily provide
Information collected automatically:
- IP address and general location data
- Browser type, device type, and operating system
- Pages visited, time spent on the Site, and referring URLs
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested information
- Process sample requests and trade applications
- Send you updates about our products, services, and offers (only if you opt in)
- Improve our website and customer experience
- Analyze traffic and user behavior on the Site
- Comply with legal obligations
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. We use:
- Essential cookies — required for the website to function properly
- Analytics cookies — to understand how visitors interact with our Site (e.g., Google Analytics)
- Marketing cookies — to deliver relevant content and measure campaign effectiveness (e.g., Facebook Pixel)
You can manage or disable cookies through your browser settings at any time.
Sharing of Information
We may share your information with:
- Service providers who help us operate our website, send emails, or analyze traffic (under strict confidentiality agreements)
- Legal authorities if required by law or to protect our rights and the safety of others
- Business partners only with your explicit consent
We do not share, rent, or sell your personal information for marketing purposes without your permission.
AI Facade Visualizer. When you upload a photo to our visualizer, that photo is sent to Replicate, an AI processing provider located in the United States, so the render can be produced. Replicate stores the uploaded image for up to 24 hours and then deletes it automatically. We do not keep a copy of your photo or of the generated render on our own servers, and neither is used to train any model. Please avoid uploading photos in which people are identifiable.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Photos uploaded to the AI Facade Visualizer are an exception: they are never stored on our servers and are deleted by our AI provider within 24 hours.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent at any time (where consent is the basis for processing)
- Request data portability
To exercise any of these rights, contact us at the email address listed below.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
International Data Transfers
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. By using our Site, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
This Privacy Policy is provided for informational purposes and does not constitute legal advice. We recommend consulting a qualified attorney to ensure compliance with applicable laws in your jurisdiction (e.g., GDPR, CCPA).

